1.Any inquiries will be replied within 12 hours.
2.Quality of  products will be strictly checked and every machine will be test to confirm whether it

works well before packing.
3.All  the machines have 1 year warranty and life time maintenance.
4.We have  professional engineers , after-sales staff and a high quality sales team to service you.
5.We have a sales team who are good at English to ensure zero communication barriers.

Q. How to choose the suitable machine?
A: We will recommend the most suitable machine as per prefessional experience after we know your product requirement. We will offer good suggestions for reference.

Q: Do you have manual or operation video to know more about machine?
A: we have English manual and video to teach you how to install and operate machine.

Q: When we can expect the delivery?
A: We will usually send out machine about 1-3 days, most of our machines are in stock, except the customize machine need take some days to make. We ship machine with fast delivery. Will send track number after we deliver machine.

Q. How to solve the problem if there were some parts broken.
A: please take the picture to show the broken parts or show a small video to check,
After we confirm the matter by engineer, we'll send you free spare parts within warranty period for replacement and offer technical support.